Returns & Exchanges

At BeerCo, we strive for complete satisfaction with every brew; however, due to the perishable nature of our products, we offer returns only on damaged or incorrect items within 14 days of delivery. Please ensure all original packaging is retained to facilitate a smooth resolution process.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue regarding your beverage shipment.

• 2.
  Submit Documentation

  Provide clear photographs of the damaged bottles, cans, or incorrect packaging to help our quality control team verify the claim.

• 3.
  Labeling and Pickup

  Once approved, we will provide a prepaid shipping label for you to return the item or arrange for a specialized courier pickup.

• 4.
  Refund Processing

  After receiving the returned goods at our warehouse, we will issue a full refund to your original payment method within 5-7 business days.