Frequently Asked Questions
Everything you need to know about our craft brews and delivery.
How do you ensure the beer stays fresh during shipping?
We use temperature-controlled packaging and expedited shipping methods to ensure your craft beer arrives in peak condition, protected from light and heat.
Do I need to be present to sign for my delivery?
Yes. Per legal requirements for alcohol sales, an adult aged 21 or older must be present to provide a valid ID and sign for the package upon delivery.
What happens if a bottle or can arrives damaged?
While we pack our shipments with care, accidents can happen. If you receive a damaged item, please take a photo and contact our support team within 48 hours for a full refund or replacement.
Which states do you currently ship to?
We currently ship to select states where direct-to-consumer alcohol sales are permitted. Please check our Shipping Policy page for the most up-to-date list of eligible locations.
Can I return beer if I change my mind?
Due to food safety regulations and the perishable nature of our products, we cannot accept returns on beverage items. However, if there is a quality issue, we will make it right.
How should I store my beer once it arrives?
For the best experience, we recommend refrigerating your beer immediately upon arrival. Keep it in a cool, dark place and away from direct sunlight to prevent skunking.